Frequently Asked Questions2018-04-30T21:29:31+02:00
Mode Software

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Frequently Asked Questions

Here we have put together various questions and answers for you.
Your question is not answered? Give us a call or send us an email – we look forward to it!

General:

What is the basic difference between the Pro and the Enterprise version?2018-04-30T22:35:38+02:00

Apart from some differences in the scope of functions, the main difference in the operating model:

In the Pro version you as a customer do not have to worry about operation, data security or a backup – we do that and this is also included in the license costs. The application runs “in the cloud” – just open your browser and get started.

With the Enterprise version you can decide whether the application should run on one of our servers (in the cloud) or in your company. This version is therefore intended for companies that have their own IT department, in which the IT staff have both the know-how and the time capacities to take care of the operation of a server.

Why can’t we find any prices on your site?2018-04-30T22:34:59+02:00

The Indigo Mode software is extremely flexible and can be adapted to your individual needs. You only pay for what you really need, so there are no list prices, as our customers often have very different configurations.

Contact us and we will create an offer that fits your company perfectly!

The features of the Indigo Mode software you describe on this website are very comprehensive and impressive. Is the software really intended for smaller companies with few employees?2018-04-30T22:34:15+02:00

Absolutely! Indigo Software Suite is designed to grow with your success! This scalability makes it particularly suitable for smaller companies with few employees. Should you then have the desired economic success, need to hire additional employees or have to map more complex processes, then Indigo is still exactly right!

We often work in customer dialogues with tablet computers. Can we use indigo on it?2018-04-30T22:29:51+02:00

Yes, absolutely! The user interface of the Indigo Fashion software is “responsive”, i.e. it automatically adapts to the end device: No matter whether you call Indigo with the company PC, a tablet PC or a smartphone, the display is always optimal. The user interface does not simply shrink (this would be far too confusing), but the page is optimized for the respective end device. So working with Indigo is always fun, no matter which device you work with!

Do we need to install anything on our workstations to use Indigo?2018-04-30T22:29:05+02:00

No, you don’t have to install anything – except maybe a free PDF Reader. Indigo was developed based on the latest browser-based standard technologies. That means you simply open your favourite browser, log in with the login data you have received from us and get started!

Data privacy:

Do you sell our personal data?2018-04-30T22:36:35+02:00

No. Our business model is based on the production of high-quality software and the sale of software licenses. We do not trade addresses and do not pass on your data. We guarantee this with an appropriate data protection declaration, which you as a customer receive as a supplement to the license agreement.

You write that the data is processed on a system operated by Trendwärts. Is my data secure?2018-04-30T22:33:37+02:00

Data security is our top priority! We are pleased when you as a customer choose Indigo Fashion Software to manage your fashion business. We are aware that this is your business-critical application right now. Consequently, we take the utmost care in developing the application, in operating the system and also in securing the data. Our approach complies with the German Data Protection Act (BDSG) and the European GDPR.

Where is the server on which Trendwärts runs Indigo?2018-04-30T22:32:20+02:00

The servers are located in a German data center and are operated in accordance with German and European data protection guidelines.

Do you have access to our business information when we use Indigo?2018-04-30T22:30:51+02:00

Since we operate the server, we naturally have technical control over the entire database. And that’s a good thing for our customers: We can offer help in case of technical problems or inadvertently deleted entries. We are not interested in the evaluation of your data. Our employees look at the data only on your request and in case of problems.

General:

Allgemein:

We often work in customer dialogues with tablet computers. Can we use indigo on it?2018-04-30T22:29:51+02:00

Yes, absolutely! The user interface of the Indigo Fashion software is “responsive”, i.e. it automatically adapts to the end device: No matter whether you call Indigo with the company PC, a tablet PC or a smartphone, the display is always optimal. The user interface does not simply shrink (this would be far too confusing), but the page is optimized for the respective end device. So working with Indigo is always fun, no matter which device you work with!

The features of the Indigo Mode software you describe on this website are very comprehensive and impressive. Is the software really intended for smaller companies with few employees?2018-04-30T22:34:15+02:00

Absolutely! Indigo Software Suite is designed to grow with your success! This scalability makes it particularly suitable for smaller companies with few employees. Should you then have the desired economic success, need to hire additional employees or have to map more complex processes, then Indigo is still exactly right!

What is the basic difference between the Pro and the Enterprise version?2018-04-30T22:35:38+02:00

Apart from some differences in the scope of functions, the main difference in the operating model:

In the Pro version you as a customer do not have to worry about operation, data security or a backup – we do that and this is also included in the license costs. The application runs “in the cloud” – just open your browser and get started.

With the Enterprise version you can decide whether the application should run on one of our servers (in the cloud) or in your company. This version is therefore intended for companies that have their own IT department, in which the IT staff have both the know-how and the time capacities to take care of the operation of a server.

Why can’t we find any prices on your site?2018-04-30T22:34:59+02:00

The Indigo Mode software is extremely flexible and can be adapted to your individual needs. You only pay for what you really need, so there are no list prices, as our customers often have very different configurations.

Contact us and we will create an offer that fits your company perfectly!

Do we need to install anything on our workstations to use Indigo?2018-04-30T22:29:05+02:00

No, you don’t have to install anything – except maybe a free PDF Reader. Indigo was developed based on the latest browser-based standard technologies. That means you simply open your favourite browser, log in with the login data you have received from us and get started!

Datenschutz:

Do you have access to our business information when we use Indigo?2018-04-30T22:30:51+02:00

Since we operate the server, we naturally have technical control over the entire database. And that’s a good thing for our customers: We can offer help in case of technical problems or inadvertently deleted entries. We are not interested in the evaluation of your data. Our employees look at the data only on your request and in case of problems.

You write that the data is processed on a system operated by Trendwärts. Is my data secure?2018-04-30T22:33:37+02:00

Data security is our top priority! We are pleased when you as a customer choose Indigo Fashion Software to manage your fashion business. We are aware that this is your business-critical application right now. Consequently, we take the utmost care in developing the application, in operating the system and also in securing the data. Our approach complies with the German Data Protection Act (BDSG) and the European GDPR.

Do you sell our personal data?2018-04-30T22:36:35+02:00

No. Our business model is based on the production of high-quality software and the sale of software licenses. We do not trade addresses and do not pass on your data. We guarantee this with an appropriate data protection declaration, which you as a customer receive as a supplement to the license agreement.

Where is the server on which Trendwärts runs Indigo?2018-04-30T22:32:20+02:00

The servers are located in a German data center and are operated in accordance with German and European data protection guidelines.